CONTACT US

Thanks for contacting us, please read below for further information.

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer a flat rate delivery charge of $169 for anywhere throughout Australia. Our delivery is white glove which means we remove all of the rubbish and set up the furniture for you.

Which payment methods are accepted in the Online Shop?

We accept credit card (Visa & MasterCard) & PayPal.If you do not have a PayPal account you can choose to pay with your credit card on the PayPal website.

How long will delivery take?

Delivery can take up to 12 weeks on some orders.We will send you an email confirmation after the order has been received confirming approx. delivery time frames.

How secure is shopping in your online store? Is my data protected?

We use PayPal to process all payments. It can be troublesome for buyers to make secure payments. If they’re not secure, your details are easily accessible by opportunist hackers. PayPal takes away the buyer’s pain by ensuring online security. When you check out with PayPal, we pay the seller ourselves, sometimes even before drawing funds from your account, so your financial details stay encrypted and protected.

What exactly happens after ordering?

You will receive an email with your order invoice and we will be in touch with you as we process your order.

Contact Our Customer Care Team

Feel free to contact our H.Q in Sydney via our online form below. We will come back to you within 48 hours.

We’re open Monday – Friday, 9 a.m. – 5:30 p.m. EST